107 Petra St, East Fremantle WA 6158

We’re open Monday – Saturday -10am-5pm

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

During the COVID-19 crisis, we are offering free shipping on all orders Australia wide.

Which payment methods are accepted in the Online Shop?

We accept payment via debit and credit cards (Visa and Mastercard) and also via Paypal.

How long will delivery take?

Delivery is typically a 2-3 business days, however it varies depending on your location. Additionally we expect some delays during the COVID-19 crisis. We do however process and ship orders on the same day as ordering if possible.

How secure is shopping in the Online Shop? Is my data protected?

Yes! Our payment gateways are powered by Stripe and Paypal, both leaders in e-commerce payment gateways. Both over secure gateways with strong encryption.

What exactly happens after ordering?

We receive your order, process it and ship it (or even personally deliver it on some occasions). It really is that simple.

Do I receive an invoice for my order?

Absolutely. You receive an invoice with your order, and can also view all orders made via the My-Account page on this website/store.

Send us an email